Libermac’s history is confused with the very history of the commercial automation market in Brazil. Since 1987, we have helped thousands of businessmen improve the quality of their business management and customer service, treating each project as unique, tailoring software, hardware and the service package to their needs.
Throughout these years, we have formed much more than a fantastic team of collaborators. We form a family fully identified with the values that surround us since our foundation: respect for the client, commitment to their project and dedication to serve you before and with higher quality than expected.
To put our values into practice, we have more than 100 employees, one of the best service centers in Brazil, strategic partnerships such as the GBA Group, through which we serve more than 70% of the national territory with local teams and solid relationship with manufacturers as Daruma, Toshiba, Bematech, Sweda, Zebra, Datalogic, Blendtec and many others.
Bring your project to discuss with us. We will certainly help you!
The commercial automation market has undergone accelerated and relevant changes in recent years. Margins are gradually falling, and the regulatory actions of the states are moving towards a drastic change in relation to the main product of our segment, the “ECF”. These facts will surely impact significantly the turnover of resellers, manufacturers and distributors.
The “Brazil Automation Group – GBA” was conceived by some of Brazil’s leading Automated Value Added Resellers, whose main objective is to discuss the common difficulties encountered by the segment, addressing the issue from the point of view of the reseller, seeking alternatives feasible for the professionalization of our sector.
Does your company have a large number of stores spread across several locations in Brazil and you want to talk to a single company that has the capacity and structure to meet aggressive SLAs? Does your project involve a Roll Out of great complexity, with many equipment, points of sale and stores?
Libermac has a highly qualified service team for large projects involving exchanges of equipment and software parks and attendance with aggressive SLAs, with 24 × 7 staff available. If the project requests, we can allocate teams to our clients and, through our strategic alliance with GBA – Grupo Brasil de Automação , we have partners for service throughout the national territory.
Does your project require a high degree of customization? Do you need to deal with international suppliers not established in Brazil and are you afraid of post-purchase? Do you have difficulty nationalizing imported products that you need to use? Do you have tax and tax questions to establish your new business? We are passionate about this type of Project.
Libermac has the expertise to implement complex projects. We take care of nationalization and logistics of delivering the products, we seek technical qualification of our customer service team for deployment and after sales in hardware and software, we train the key users of the client, etc …